Customer Testimonials
Thank you very much Joanna for arranging for me to see my spec'd to order 982; from order to delivery (right off of the boat from Emden, to loading off from a trailer). It is exciting to see everything. This was by far the best vehicle purchase experience, and smooth delivery. Huge thanks to Joanna, Alice, Fred, Match. Highly recommend Rusnak Pasadena Porsche.
The dealership is great very beautiful and all of the service representatives are very helpful and eager to assist me with any questions or concerns I have. Especially David who I worked with for my purchase. I would whole heartily recommend the dealership and David for their expertise and assistance.
Match was very helpful. We were able to purchase a car fairly easily and I love the no haggling.
Well I think whole process was really smooth Alex did walk me through the car just to make sure I know the new car
Have been getting my cars from Rusnak Pasadena for 15 years. Always the best service
Helpful sales rep, friendly and informative. The test drive was a good experience and salesman was not pushy, was a goid experience.
I had an amazing experience working with Ken for the second time on getting my new Porsche Macan. He also helped me with my very first Porsche, and both times have been nothing short of excellent. Ken made the entire process incredibly smooth and quick--just yesterday afternoon I reached out to him, and by this morning, I was already driving off in my new car. His responsiveness, professionalism, and attention to detail really stand out. He's not only knowledgeable but also genuinely helpful and kind. Everyone at the dealership was friendly and welcoming, which made the experience even better. ... Read More Yelp - Apr 6, 2025
Alex was amazing. He is very professional and nice throughout the entire process showing me all models I was interested in and making sure that I got exactly what I was interested in. He also was great taking the time to answer all my questions. Alice made the process of closing the deal fun and as easy as possible.
I had a glitch on my Porsche and Steve got me in right away. He also gave me a rent a car.And kept me updated the entire time. When I went to pick my car up , it looked brand new he had it washed and detailed. Steve. Steve deserves a shout out For his excellent customer service and his detail every step of the way...
Had a great experience buying my new car. They made the process very easy and stress free.
I had a great experience at Pasadena Porsche. Matt was very nice and took the time to explain every step to me and answer all the questions I have. The whole process was very smooth!
Thank you Alex for being so professional, patient and detail oriented. I would highly recommend you
This is a great dealership, great customer service and inventory with deals. This is the second car I have gotten and I love my new Porsche Electric Macan. Special thank you to Alex for helping me!
The customer service and communication from the sales and finance staff was superb. Great experience with Vrezh and Alice
Very knowledgeable and easy to work with. Excellent attention and service from Alex our sales rep.
Matthew was a pleasure to deal with and made the whole experience easy and painless.
Knowledgeable and friendly, i highly recommend this place for those of you who is in the market. Fred the manager and Jason in sales, are patient and understanding.
Matthew is an excellent salesman. He made sure I was taken care of every step of the process of getting my new Porsche.
Went in for a test drive and came out with my dream car, a Macan! My sales person David was a dream come true. No pressure, just clear talk..
The staff of Rusnak Porsche is outstanding from the peolple greeting you at the service line tithe service mechanics, the men and women on the. Sales floor to the most outstanding finance manager I have ever worked with, Sarsi Kazmi wno explained options and opportunities. My salesman Alex Manzari worked with me on the mechanics and opportunities and electronics of the Mccan I purchased and treated my wife in such a way that she is positive about. My decision and is thinking there will be a Porsche in her future in addition to to the 1970 viper green 911 she currently owns
I fell in love with the Porsche Macan 4S in frozen blue metallic but none of our local dealers in Orange County had what I was looking for unfortunately. I reached out to Rusnak Porsche and was quickly called back by Vrezh Zatikyan, one of their salesmen. I appreciated that Vrezh was friendly and professional, but also that he was direct and we got right down to the discussion of what I wanted. I've purchased several cars in my life and this was my favorite experience by far. He was patient with all of my questions and returned all ... Read More Yelp - Feb 18, 2025
I fell in love with the Porsche Macan 4S in frozen blue metallic but none of our local dealers in Orange County had what I was looking for unfortunately. I reached out to Rusnak Porsche and was quickly called back by Vrezh Zatikyan, one of their salesmen. I appreciated that Vrezh was friendly and professional, but also that he was direct and we got right down to the discussion of what I wanted. I’ve purchased several cars in my life and this was my favorite experience by far. He was patient with all of my questions and returned all ... Read More DealerRater - Feb 18, 2025
Alex stayed back and met us very late. He still took his time to show us the vehicle and explain its functions and options. It made me feel very comfortable with my purchase.
Just took ownership of a 2024 Electric Macan 4, it’s awesome. I was coming up on my lease turn in on my 2023 Taycan, and Christian Quiroga and Alex Manzari reached out that they had a great vehicle I should see, and 24 hours later I drove off with it! It’s a fantastic vehicle, with lots of crazy new features and Alex and Christian did a spectacular job getting me to a great deal on a great vehicle. Alex was fabulous helping learn all the tricks of this Macan and I’m hugely happy. I’ve been using Rusnak for service recently, ... Read More DealerRater - Feb 14, 2025
Mathew is an excellent salesman. He helped me through every step of my purchase. All the staff were very professional and gelpful
This dealership was perfect. All the staff are knowledgeable and professional. A five star experience
Amazing experience. Salesman was great and answered all my questions. Finance was quick and easy!
We had the most amazing customer service and experience. Vrezh helped us find the perfect car and moved everything along quickly!
We went into the dealership to checkout the Macan, without intention of purchasing. Matt, the person that assisted us was honest, friendly, professional, and knowledgeable. He answered all our questions, and recommended a vehicle for us. After we left, we called him back for a test drive three next morning and purchased the car.
Sales person Ken was very nice and helpful . Used car apraisal was a joke. Low ballers
Customer service at this location is UNMATCHED. I'm treated like a valued customer in every visit. Management is always on the floor looking to help out and I love that. Jason specifically has been such a doll & resolved most of my "situations" when these have inconveniently arised to burden me. Can't thank you guys enough for your generosity and impeccable service. Truly happy with these guys.
Amazing customer service! Had some issues with my car and service rep. Steve C. was very helpful, professional and friendly. He was able to fix my issues on the spot just by quickly looking at my car; preventing me from having to go through a pricey diagnostic assessment. I think Steve C. is new at Rusnak and he's a great addition to the team! Thanks for your help, highly recommend.
If you want buy a car here, call Christian! Great customer service, very responsive and easy to work with. I highly recommend!
Thanks Jason Ka for his excellent service and prompt response befit and after my purchase!
Alex did a very good in helping me get the order placed and also provided fantastic service for the delivery of my car
Fantastic place to buy a high end car. No runaround and everything financial is straight forward and I really appreciate that when subjecting myself to hours at a car dealership. Special shoutout to Barby Mattes. She is a jewel. Professional friendly and extremely efficient. Went above and beyond to make our experience the best it could be. The prices are really competitive also. We checked around. If your in the market for a really nice car check them out. Great place that won't make you feel like they are going to try and take advantage. A+++
They were friendly, informative, and helpful. Christian helped me find the right car at the right price. I will recommend Rusnak Pasadena to all my friends.
The entire sales process was smooth and professional. My questions and concerns were addressed throughly. The paperwork was completely quickly and I was on my way in my beautiful new car right away.
Thank you Allen and Alex for such a great service and making it easy for our first Porsche.
Alex at Pasadena, was great in his communication and helped me accomplish the purchase of my dream car from out of state. I very much appreciate the effort he gave .
Alex - Thanks for the great service! You helped my mom find a Macan that was great match for her! She's extra excited because she's from Stuttgart (where Porsche is headquartered).
Nestled in the heart of Pasadena, Rusneck Porsche of Pasadena was a wonderful place to pick up my very first Porsche. I want to thank all the sales people for doing such a great job of enhancing this experience for my young son and I, taking the time to go over all the wonderful features of this amazing machine.
Fantastic experience with Elvis and Alice from start to finish. They made everything so easy and transparent throughout, from financing to signing documents to shipping (from SoCal to NorCal), and I couldn’t be happier with their service and of course, my Taycan.
Thank you Alex Manzari for the beautiful car and for delivering as promised. It was a pleasure meeting you. Hope to see you again in future purchases.
I am satisfied with the great dealership. He is very nice. The service is very good.
Fabulous customer experience. Always a pleasure to be treated so well by the best Porsche dealership in the Us.
Alex was very knowledgeable about the Macan. He worked efficiently, profesdionally and showed great concern for our satisfaction.
Alex Manzari helped me with a Macan purchase and it went very smoothly! We were able to agree on a price and he ubered me to the dealership to help close the deal. Thanks for making it happen Alex and Rusnak Pasadena!
They did a great job throughout the car buying process. Stephen was awesome and I love my new Porsche Taycan.
I worked with Elvis to purchase a new Porsche. He was great! Responded quickly and courteously to all my questions. He made the whole experience a great one. Thanks Elvis!
Alex Manzari and Sarsi Kazimi were great helping us with the purchase of our Porsche Macan EV!
I’ve purchased three cars from this dealer and always find them easy to deal with and very attentive and courteous.
I just purchased a certified Porsche from Rusnak Pasadena. Great condition, great customer service and price.
Exceptional service. had the best experience buying my first ever Porsche. Thank you very much.
Easy to do business with them. Very helpful, the car buying process was very smooth.
Alex was very knowledgeable, courteous and very helpful in achieving a very satisfactory result for leasing a new Porsche. He went out of his way to accommodate me and I appreciate it and would recommend him to anyone looking To buy or lease a Porsche.
I came to Rusnak Pasadena to check out a few cars. I was interest in one car. Alex Manzari helped me with the infos on the car. He was very helpful and answered all my questions. Thank you Alex. I appreciate your time.
This dealership provides excellent and very thoughtful services. Mr. Ka and Mr. Pachorek treated us like family. We return this dealership for all the services and cars when it is time to change. This dealership makes us feel like continue with all Porsche cars.
they make it easy and convenient to choose a car and complete the payment process.
Sam made my dream come true! He got me the best deal on a Cayenna. He was professional, informative and respectful! Best buying experience ever!
They Always have excellent service, and they always take care of me and any issues I might have.
Great buying experience. Alex was pleasure to work with. Will be back to buy more vehicles.
The people here are top notch, especially the new GM, Fred, who really knows how to treat customers.
Bought two cars from Alex, very helpful and nice guy to deal with. Looking for the delivery of the second car.
Alex was great!!! He met me on time for my appointment. He explained the particular car I was interested in detail and answered all my questions. He made the experience as easy as possible. Thank you!!!
Great experience. This was my first Porsche purchase. Alex pointed out the many advantages of this vehicle without overstating anything. He gave me a good deal on my trade in, too. Very happy with my Cayenne.
I bought my second Macan from Rusnak and I love my new car! I was looking at comparable vehicles from other brands but decided I wanted another Macan. Besides the fact that I like the Macan, the service there is excellent! I bought from the same salesperson Alex. He is the best. I didn’t feel pressured at all and he listened to me and catered to everything I wanted. I was so happy to see he was still there years later! I also love Jason in the service dept. He always greets me with a smile and answers all ... Read More DealerRater - Sep 15, 2024
This is my second transaction with David Illya, both times my family and I are very happy.
Simon is fantastic, I am a repeat customer and he took great care of us. He is quick and has good follow up. Vivian on the finance team was also super helpful and easy to work with. Both Simon and Vivian made it a really positive experience.
A great experience - start to finish. I look forward to working with them again in the future.
They treat you well. Regardless of age or color of your skin. I go in sweats and always greeted. Offered coffee. Water. All dealers are having issues with staffing. Parts etc. bc patient. Rusnak is top notch with communication
It was a good experience working with sales person Kem he was covering for Alex, and both of them were very helpful to me and it was smooth and fast
Alex gave me the best deal and I am so happy with my purchase. Thank you Alex
Stephen Rumph was my brand ambassador and he made my sales experience awesome. Let him make your sales experience awesome as well.
What a great experience and service! David Illya was great in showing us the car and he made the entire process easy. We cannot thank David enough for what he has delivered. Definitely recommend this dealership to anyone looking for a beautiful Porsche. Thank you again Rusnak! What a team!!
excellent service all around. the car was delivered on schedule as promised. the process was very smooth
Fast, personal, trustworthy, very informed. They put confidence in their work and are genuinely helpful to the customer.
My partner Alexandra and I bought a certified pre-owned Porsche 2022 911 Carrera. Unfortunately, we had a terrible experience. Alex was our sales rep and he was incredibly unprofessional. The first issue happened when we realized the back seat was missing a seat strap. Alex said the seat strap "came apart in our hands" to the service manager...not true, it was never there nor did we ever say that. He also refused to help with getting the car picked up at that time to have it fixed (we live 30+ mins away) despite the fact that it should have never ... Read More DealerRater - Aug 7, 2024
Great job with online purchase of vehicle. Fair price and met my requirements with a bit of negotiation on the vehicle to make sure both parties were satisfied would work with again. Sales person was good as was Sarsi the finance manager.
Amazing service! Vartan Z. and the Ruznak team was super knowledgeable and professional. Highly recommend this dealership! First time Porsche owner and they made my experience totally seamless.
What a great dealership ! People were awesome to deal with, spoke to GM, sales guy Elvis (who is a stud), and the finance guy. Really happy overall with the experience.
Alex was helpful during our purchase. He took us out for a great ride and was able to secure a satisfying price for our Cayenne E-Hybrid. Would definitely recommend.
Very nice and friendly staff, very knowledgeable, very willing to work with us, no pressure on buying a car,
Elvis Badla’s was very responsive in answering all our questions. We had a wonderful experience in buying our Porsche convertible from here. Excellent service.
Continue your good communication and consideration, understanding and being respectful to customer decisions by giving more options.
Second purchase at this dealership. They never disappoint. Always dair and quick process. Jason Ka always takes care of me.
I worked with Simon on my recent transaction of my Porsche Cayenne, he made the transaction very easy understandable i’m finished the transaction smoothly
very nice person helped me with car shopping I definitely recommend thank you for help
I have a good experience purchasing a nice cayenne coupe here. Got a wonderfully car with the help from Alex!
Alex was very helpful in my purchase of my Porche, the experience was a pleasure.
Sam was incredible to deal with right from the start. I had a number in mind for my trade and to purchase the 2024 911 Turbo S and it was right on the mark. Very knowledgeable about Porche and responsive day and night. 5 Stars. Thank you. ⭐️⭐️⭐️⭐️⭐️
The entire team at Rusnak was absolutely wonderful. No pressure sales, professional and focused on providing an outstanding experience!
Great experience - worked with Mathew Avanesian. The dealership provided top-notch accommodation as well as an efficient process. It certainly set this one apart from the rest.
Excellent service and strong knowledge of vehicles. No pressure to purchase from my Ambassador, Alex Manzari. Once my decision was made I was treated very well and was able to drive away a few hours later. Thanks for a great experience.
Such a great experience . Fast, friendly and easy. This is my second car purchase with dealer
Dealership is first class along with my salesperson David Illya. David made sure all of the options I ordered were confirmed by the factory and kept me informed of the build progress.
My experience was with Steven Pachorek was was amazing…He was professional, patient and spent time making sure I was comfortable with my new car …
Amazing customer service and great deal on our second Porsche . Alex the sales agent was wonderful
Extremely professional, high integrity, and seamless auto purchase experience from start (when we found the car online while on vacation and reached out and received an immediate response) to finish (when we finalized terms by email, arranged details, and picked up our car with an awesome big reveal and no pressure contract signing at the dealership). Stephen Rumph, the Internet Sales Manager, is very knowledgeable, down to earth, and a pleasure to work with from initial contact to when he called a few days afyer we closed the deal and to check in and see how much we loved our ... Read More DealerRater - Apr 29, 2024
Committed to high customer service exemplified by good communication and unbiased advice by both the sales and service advisor