Customer Testimonials
Amazing experience with everyone at Rusnak, especially Lydia. Super efficient and informative. We purchased our first Porsche and our first luxury car. We are now Porsche people!
I had a great experience purchasing a car for my daughter from this dealership. The vehicle was in perfect condition, exactly as described, and the team went above and beyond by decorating it with a ribbon to surprise her, which made the experience extra special. Salman was professional, knowledgeable, and extremely helpful throughout the entire process. He made everything smooth and stress-free. Highly recommend this dealership and especially Salman for anyone looking for a great car-buying experience!
Terrible salesperson and worse person. Very rude and self centered. Provided zero service. We ended up buying a 911 elsewhere. Stay sway
Great exercise and wonderful and friendly team members. They made the process very easy. Thank you
I'm the original owner of a 1978 911 SC, 140,000 miles . . . transmission wasn't sounding like I thought it should, worried the time had come for major work . . . took it in to Victor and Nick . . . Nick diagnosed the issue and corrected the problems magnificently! It's hard to believe the "new" transmission I have, without anything major. They know that I know virtually nothing about engines, and anyone unscrupulous could easily taken advantage of that for MAJOR $$$$. I have documented everything ever done to this car for almost 50 years now, and totally restored it. It's great to be able ... Read More DealerRater - Jun 11, 2026
Hendrik is a fantastic person to work with he makes buying a car a lot of fun and knows his product extremely well!!
Wonderful staff, knowledgeable, friendly and courteous. Large inventory, we were able to get the car we wanted without a special order. The purchasing process was quick and and efficient. Taking possession of the car was quick & easy.
Great Service, knowledge, friendly & courtesy Salespeople. Large inventory to choose from so we were able to get the car we wanted without having to order the car we wanted
I had an excellent experience working with Matthew at Porsche Rusnak Pasadena. From start to finish, he was incredibly patient, helpful, professional & attentive. He took the time to answer all of my questions, never made me feel pressured, and truly made the process easy & enjoyable. As a woman walking into a car dealership, it can sometimes feel a little intimidating, but I never felt that way with Matthew. I felt respected, comfortable & like he genuinely had my best interest in mind. He truly went above & beyond, and I would highly recommend Matthew & Porsche Rusnak Pasadena.
They made the buying process very efficient and quick, which I greatly appreciated because my time is limited
Very easy transaction, professional and knowledgeable stuff. Good timely communication. Helpful advice on options and overall pleasant experience.
Purchased my Porsche from Rusnak and the experience was exactly what you expect at this level—professional, efficient, and genuinely customer-focused.
From the start, the team was responsive and transparent. No games, no pressure—just clear communication around pricing, timing, and options. The process was smooth and respectful of my time, which I really appreciated.
What truly sets this dealership apart is the service department. They are outstanding and create a level of care that feels personal—you’re treated like family, not just another customer. Jason Y, Steven S, and Greg are exceptional and consistently go above and beyond.
... Read More DealerRater - May 1, 2026
Everyone at this dealership was extremely kind and helpful. Especially Salmaan, Jason, and Vivian. Salmaan helped me get my first ever Porsche and I really appreciate all of his help!
Excellent attention, service and guidance through the entire process of ordering a new Porsche and in attending to the details upon delivery
Very professional, honest & respectful people. I would highly recommend to my friends. Will always come to you first to buy a car.
Had a great experience working with Simon on my recent Porsche purchase. He was knowledgeable, straightforward, and made the whole process smooth from start to finish. No pressure, just clear communication and helpful guidance throughout. Really appreciated how easy he made everything would definitely recommend working with him.
Matt was the perfect professional salesperson. He listened to what we wanted in a car and didn’t try to push us towards something we didn’t want.
Attentive, patient and friendly environment. Very knowledgeable about the product and how it fits the requirements of the customer
It was an outstanding experience. David, our Porsche salesman is an outstanding gentleman to work with. Extremely knowledgeable, very experienced, and a genuine, kind, man. I have driven Porsche cars my entire life, including Porsche European Delivery, and this experience with Rusnak was simply outstanding. I would highly recommend Rusnak without hesitation - Mr Rusnak has built an exceptional Porsche team working together.
My second Porsche Macan S... great salesman (Ian J.) I cannot stand buying anything, let alone a car, he made the experience so easy and quick. Bryan in Finance was also great, its always not fun going thru the finance part but he made it so easy and painless. No pressure at all. I cant say enough about Rusnak Pasadena Porsche!
Everyone here--from sales to service--is top notch. I purchased my first Porsche Cayenne four years ago from Jason Ka and have never regretted it. Jason and Allen are both incredibly professional, kind, and a pleasure to work with. I would absolutely purchase my next car from this dealership. The service department is also the best I've ever experienced. Jason Y., Steven S., and Greg are outstanding. They treat you like family and consistently go above and beyond to provide exceptional care and service. I cannot recommend this dealership enough. Their loyalty, professionalism, and genuine care for their customers really ... Read More Yelp - Mar 14, 2026
My second experience buying a Porsche and I was not disappointed. Great customer service and cars ! John Paul assisted us with our experience. His help, attitude, and expertise made the experience so enjoyable.
Exceed expectations customer service and support. Very professional advisor, truly helpful and recommend this nice place.
Low pressure, knowledgable support from a professional staff made for an enjoyable car purchase experience.
I bought my 2016 Macan S at Rusnak Pasadena, its been 10 years now and the car with the help of the service department at Rusnak has kept my car in top working condition. A huge thanks to everyone in the service department, not only Steven S. my service technician but Jason Y (asst service manager) and Greg K (service manager) for taking care of my cars needs, also to the support staff, everyone in service as well as the guys that detail my car when I come to pick it up, super sparkling clean like it has been detailed. I have ... Read More Yelp - Feb 11, 2026
Wonderful service. Good communication and feedback! Matthew was A pleasure to work with and answered all our questions. We are very happy with the car as well!
Effortless car purchase with sales people who treat you like a human. Very happy with Rusnak
Matthew Avanesian is exceptional person. Our buying experience is hassle-free and very smooth. No stress experience.
Very friendly and efficient. Negotiated a deal via text, paperwork was ready by the time I arrived. Focused on my needs. Kudos to Christian and Alice. Love my car!
I have been passing by this dealership many times and I told myself that I might be getting something from them and therefore my wishes came true, I got my Porsche Cayenne..
Very easy and capable staff . Did most of the work over the phone Nd just came indoor signing and left . Thanx again rusnak
Friendly and good experience without any sales pressure. We were welcomed back anytime with any questions or concerns regarding the product.
Amazing team. Alen was very helpful and professional. They care about their customers. Would recommend to everyone.
Excellent customer service. Honest people. Smooth transaction. Very good value. Overall very satisfied. Will definitely do business with this dealership in the future 🙏
Matthew was a delight to work with. We negotiated price quickly and he helped me wrap up the deal fast once we agreed on a price. He also was extremely responsive from start to finish (and even after).
Great service and very attentive to my needs. Simon Tran especially was very thoughtful and followed up with everything I needed.
Ian was very helpful in walking me through the ordering process for my 2026 Carrera S.
Tom is very personable, responsive, helpful and informative. When I first came there he took the time to go over all the features on my vehicle and even helped me to customize them for my needs! He is definitely an asset to Rusnaks service team.
To make a long story short, from my very first call with David through the entire process with Matthew and the finance department, everything went smoothly. Matthew went above and beyond in completing the job and even delivering the car to my home.
David , Allen & Sarsi was great in processing my paperwork . I was a good deal & I get a free detailing of my Macan s... thank you team.
The experience from buying my car, having a valet explain the complicated use to just having to take it in to seevice for a recall has been exemplary! Steve is so kind and very professional seeing to my complete satisfaction. The service was shorter than expected and my car was washed and spotless when I picked it up. I couldn’t have been better taken care of! Outstanding dealership and staff!!
Alex Manzari was knowledgeable and patient, as he guided us through the purchase of a vehicle. He made the experience as enjoyable as possible.
Rusnak Pasadena Porsche was fantastic to work with. Sometimes working with dealers can sometimes feel like a never ending back and forth battle, but Christian was the exact opposite. He was straightforward, highly responsive, and happy to work with me. I would absolutely work with this team again!
Outstanding team at Rusnak Porsche in Pasadena. Ask for Allen Khatchik - none better!! Excellent leadership at the top!!
Thank you Alex Manzari and Byran for taking care of me during this process! It was a pleasure to do business with Rusnak like always. You made it easy and fun to buy a car. There was no haggle, it was right to the point. I will enjoy this ride and will see you with another buy.
Alex was my person that I met when I came into the showroom and he was there helping me all the way. He explained to me the car and made it happen quickly.
For the manager Bryan, he was so nice and a ... Read More DealerRater - Jul 28, 2025
Overall Great experience. I purchased a Porsche Macan GTI and it was quick and smooth. I would recommend Rusnak Pasadena to family and friends anytime they want a Porsche.
This is my 8th Porsche with Rusnak, 5th or 7th with David Illya. It’s always been a professional and successful negotiation.
Alex is fantastic to work with! Very knowledgeable and thorough, and took good care of me in the process of leasing my Macan.
David Illya was phenomenal in helping me get my Porsche. It was quick and he worked really hard to have a deal that worked for us. I highly recommend David at Rusnak Porsche Pasadena. Work with him and you’ll get excellent service. Thank you!
Alex, Alan and Sensi were terrific to work with. I appreciate their honesty in sharing with me the value of the car
Alex was great! Easiest shopping experience. In and out in less than two hours. Super efficient.
We love Alex the best! He is very professional and friendly. Alex provided amazing customer service! He was incredibly helpful, patient, and took the time to understand exactly what we were looking for. He found us the perfect car and made the entire process smooth and enjoyable. Highly recommend working with him as well as Alice the best finance lady. Best team in town, highly recommend Rusnak and will definitely referred more friends to Alex.
Easy to work with. Brian and Alex were fantastic and made it easy for me to pick up the car within an hour.
Steve, our dealer was outstanding and responsive. He explained everything about the car and made me feel special.
Very professional and knowledgeable . He is very thoughtful and very helpful in every ways . I would go back to him and refer all my friends
Alex is the best…. He provided from beginning to the end all the questions we had for him . Thank you Alex and helping me getting this awesome Taycan 4s .
i’ve purchased and leased many vehicles from Rusnak, and always get excellent service. they’ve been taking good care of me for decades.
Simon, Allen, and Fred did an outstanding job taking care of me, and made me feel very welcome. I have purchased many cars during my life, and this experience was a great one. The drive back to Ojai in my new Taycan was really outstanding. I love it. Thanks again to all of you. And Fred, thank you for allowing me to do a bit of haggling with you directly. You are a true gentleman. And you need to give Simon a raise. He is the best!
Rusnak/Pasadena Porsche has been very communicative about my order and gives instant updates. Highly recommend.
Everyone at this dealership is personable, efficient and knowledgeable about their job. It is a pleasure to work with all of the people there from sales to service to management, especially.
Stephen Rumph did a great job with my re lease of my Macan GTS, everyone I dealt with were efficient and very courteous. Couldn’t be more happy with Porsche Pasadena . Thank you all
All of the people that work at Rusnak Porsche are very helpful and friendly. I visit frequently and have had similar services in the Sales, Service and Parts departments.
The dealership is great very beautiful and all of the service representatives are very helpful and eager to assist me with any questions or concerns I have. Especially David who I worked with for my purchase. I would whole heartily recommend the dealership and David for their expertise and assistance.
Match was very helpful. We were able to purchase a car fairly easily and I love the no haggling.
Well I think whole process was really smooth Alex did walk me through the car just to make sure I know the new car
Have been getting my cars from Rusnak Pasadena for 15 years. Always the best service
Helpful sales rep, friendly and informative. The test drive was a good experience and salesman was not pushy, was a goid experience.
Alex was amazing. He is very professional and nice throughout the entire process showing me all models I was interested in and making sure that I got exactly what I was interested in. He also was great taking the time to answer all my questions. Alice made the process of closing the deal fun and as easy as possible.
Had a great experience buying my new car. They made the process very easy and stress free.
I had a great experience at Pasadena Porsche. Matt was very nice and took the time to explain every step to me and answer all the questions I have. The whole process was very smooth!
Thank you Alex for being so professional, patient and detail oriented. I would highly recommend you
This is a great dealership, great customer service and inventory with deals. This is the second car I have gotten and I love my new Porsche Electric Macan. Special thank you to Alex for helping me!
The customer service and communication from the sales and finance staff was superb. Great experience with Vrezh and Alice
Very knowledgeable and easy to work with. Excellent attention and service from Alex our sales rep.
Matthew was a pleasure to deal with and made the whole experience easy and painless.
Knowledgeable and friendly, i highly recommend this place for those of you who is in the market. Fred the manager and Jason in sales, are patient and understanding.
Matthew is an excellent salesman. He made sure I was taken care of every step of the process of getting my new Porsche.
Went in for a test drive and came out with my dream car, a Macan! My sales person David was a dream come true. No pressure, just clear talk..
The staff of Rusnak Porsche is outstanding from the peolple greeting you at the service line tithe service mechanics, the men and women on the. Sales floor to the most outstanding finance manager I have ever worked with, Sarsi Kazmi wno explained options and opportunities. My salesman Alex Manzari worked with me on the mechanics and opportunities and electronics of the Mccan I purchased and treated my wife in such a way that she is positive about. My decision and is thinking there will be a Porsche in her future in addition to to the 1970 viper green 911 she currently owns
I fell in love with the Porsche Macan 4S in frozen blue metallic but none of our local dealers in Orange County had what I was looking for unfortunately. I reached out to Rusnak Porsche and was quickly called back by Vrezh Zatikyan, one of their salesmen. I appreciated that Vrezh was friendly and professional, but also that he was direct and we got right down to the discussion of what I wanted. I’ve purchased several cars in my life and this was my favorite experience by far. He was patient with all of my questions and returned all ... Read More DealerRater - Feb 18, 2025
Alex stayed back and met us very late. He still took his time to show us the vehicle and explain its functions and options. It made me feel very comfortable with my purchase.
Just took ownership of a 2024 Electric Macan 4, it’s awesome. I was coming up on my lease turn in on my 2023 Taycan, and Christian Quiroga and Alex Manzari reached out that they had a great vehicle I should see, and 24 hours later I drove off with it! It’s a fantastic vehicle, with lots of crazy new features and Alex and Christian did a spectacular job getting me to a great deal on a great vehicle. Alex was fabulous helping learn all the tricks of this Macan and I’m hugely happy. I’ve been using Rusnak for service recently, ... Read More DealerRater - Feb 13, 2025
Amazing experience. Salesman was great and answered all my questions. Finance was quick and easy!
We had the most amazing customer service and experience. Vrezh helped us find the perfect car and moved everything along quickly!
We went into the dealership to checkout the Macan, without intention of purchasing. Matt, the person that assisted us was honest, friendly, professional, and knowledgeable. He answered all our questions, and recommended a vehicle for us. After we left, we called him back for a test drive three next morning and purchased the car.
Sales person Ken was very nice and helpful . Used car apraisal was a joke. Low ballers
If you want buy a car here, call Christian! Great customer service, very responsive and easy to work with. I highly recommend!
Thanks Jason Ka for his excellent service and prompt response befit and after my purchase!
Alex did a very good in helping me get the order placed and also provided fantastic service for the delivery of my car
They were friendly, informative, and helpful. Christian helped me find the right car at the right price. I will recommend Rusnak Pasadena to all my friends.
The entire sales process was smooth and professional. My questions and concerns were addressed throughly. The paperwork was completely quickly and I was on my way in my beautiful new car right away.
Thank you Allen and Alex for such a great service and making it easy for our first Porsche.
Alex at Pasadena, was great in his communication and helped me accomplish the purchase of my dream car from out of state. I very much appreciate the effort he gave .
Alex - Thanks for the great service! You helped my mom find a Macan that was great match for her! She's extra excited because she's from Stuttgart (where Porsche is headquartered).
Nestled in the heart of Pasadena, Rusneck Porsche of Pasadena was a wonderful place to pick up my very first Porsche. I want to thank all the sales people for doing such a great job of enhancing this experience for my young son and I, taking the time to go over all the wonderful features of this amazing machine.
Fantastic experience with Elvis and Alice from start to finish. They made everything so easy and transparent throughout, from financing to signing documents to shipping (from SoCal to NorCal), and I couldn’t be happier with their service and of course, my Taycan.
Thank you Alex Manzari for the beautiful car and for delivering as promised. It was a pleasure meeting you. Hope to see you again in future purchases.
I am satisfied with the great dealership. He is very nice. The service is very good.
Fabulous customer experience. Always a pleasure to be treated so well by the best Porsche dealership in the Us.
Alex was very knowledgeable about the Macan. He worked efficiently, profesdionally and showed great concern for our satisfaction.