Customer Testimonials
The people here are top notch, especially the new GM, Fred, who really knows how to treat customers.
Bought two cars from Alex, very helpful and nice guy to deal with. Looking for the delivery of the second car.
Alex was great!!! He met me on time for my appointment. He explained the particular car I was interested in detail and answered all my questions. He made the experience as easy as possible. Thank you!!!
Great experience. This was my first Porsche purchase. Alex pointed out the many advantages of this vehicle without overstating anything. He gave me a good deal on my trade in, too. Very happy with my Cayenne.
I bought my second Macan from Rusnak and I love my new car! I was looking at comparable vehicles from other brands but decided I wanted another Macan. Besides the fact that I like the Macan, the service there is excellent! I bought from the same salesperson Alex. He is the best. I didn’t feel pressured at all and he listened to me and catered to everything I wanted. I was so happy to see he was still there years later! I also love Jason in the service dept. He always greets me with a smile and answers all ...
This is my second transaction with David Illya, both times my family and I are very happy.
Simon is fantastic, I am a repeat customer and he took great care of us. He is quick and has good follow up. Vivian on the finance team was also super helpful and easy to work with. Both Simon and Vivian made it a really positive experience.
A great experience - start to finish. I look forward to working with them again in the future.
They treat you well. Regardless of age or color of your skin. I go in sweats and always greeted. Offered coffee. Water. All dealers are having issues with staffing. Parts etc. bc patient. Rusnak is top notch with communication
It was a good experience working with sales person Kem he was covering for Alex, and both of them were very helpful to me and it was smooth and fast
Alex gave me the best deal and I am so happy with my purchase. Thank you Alex
Stephen Rumph was my brand ambassador and he made my sales experience awesome. Let him make your sales experience awesome as well.
What a great experience and service! David Illya was great in showing us the car and he made the entire process easy. We cannot thank David enough for what he has delivered. Definitely recommend this dealership to anyone looking for a beautiful Porsche. Thank you again Rusnak! What a team!!
excellent service all around. the car was delivered on schedule as promised. the process was very smooth
Fast, personal, trustworthy, very informed. They put confidence in their work and are genuinely helpful to the customer.
Great job with online purchase of vehicle. Fair price and met my requirements with a bit of negotiation on the vehicle to make sure both parties were satisfied would work with again. Sales person was good as was Sarsi the finance manager.
Amazing service! Vartan Z. and the Ruznak team was super knowledgeable and professional. Highly recommend this dealership! First time Porsche owner and they made my experience totally seamless.
What a great dealership ! People were awesome to deal with, spoke to GM, sales guy Elvis (who is a stud), and the finance guy. Really happy overall with the experience.
Alex was helpful during our purchase. He took us out for a great ride and was able to secure a satisfying price for our Cayenne E-Hybrid. Would definitely recommend.
Very nice and friendly staff, very knowledgeable, very willing to work with us, no pressure on buying a car,
Elvis Badla’s was very responsive in answering all our questions. We had a wonderful experience in buying our Porsche convertible from here. Excellent service.
Excellent service
Fantastic Experience in ordering a new car and having it delivered to my home. This is Ali Shaw - Great sales team. Very professinal.
Continue your good communication and consideration, understanding and being respectful to customer decisions by giving more options.
Match Wong is an excellent ambassador of Porsche! Highly professional, courteous and accommodating.
Had great experience at Pasadena Porsche. Received excellent service and advice from the GM, Ken in Sales and the Finance Department.
Second purchase at this dealership. They never disappoint. Always dair and quick process. Jason Ka always takes care of me.
I worked with Simon on my recent transaction of my Porsche Cayenne, he made the transaction very easy understandable i’m finished the transaction smoothly
ThanK you to ALEX for the great amazing shopping experience with my first BMW .. it was nice high end dealer, professional, easy and straight forward. Thank you to the amazing team at Rusnak / Pasadena Porsche .. highly recommended for your new next shopping experience …..
very nice person helped me with car shopping I definitely recommend thank you for help
I have a good experience purchasing a nice cayenne coupe here. Got a wonderfully car with the help from Alex!
Had a great experience buying my Macan at Rusnak Porsche of Pasadena
Alex was very helpful in my purchase of my Porche, the experience was a pleasure.
Sam was incredible to deal with right from the start. I had a number in mind for my trade and to purchase the 2024 911 Turbo S and it was right on the mark. Very knowledgeable about Porche and responsive day and night. 5 Stars. Thank you. ⭐️⭐️⭐️⭐️⭐️
Great Customer Service !! I called Keith Goldberg told him what I wanted. He called me right back and said the car would be detailed and waiting for me to arrive and pick it up. Thank You !! Also like to Thank Mr Rusnak for delivering on your promise to take care of me which you did. Thank You !!
The entire team at Rusnak was absolutely wonderful. No pressure sales, professional and focused on providing an outstanding experience!
This is my second car with Porsche Pasadena, and it was the smoothest experience ever with Alex! I was so excited when he showed me my Cayenne Coupe, trading in my Taycan for something I like even more was so awesome — he informed me of the pull ahead program and we were in and out of the dealership in 2 hours it was lightening fast! Thank you Alex!!!!!
Great experience - worked with Mathew Avanesian. The dealership provided top-notch accommodation as well as an efficient process. It certainly set this one apart from the rest.
Mathew, Sarsi and George were super helpful and made everything so easy. Thank you to the entire Pasadena Porsche team for your professionalism and commitment!
Great car buying experience with Stephen. Super smooth process from start to finish. Would definitely recommend.
Great Service
Excellent service and strong knowledge of vehicles. No pressure to purchase from my Ambassador, Alex Manzari. Once my decision was made I was treated very well and was able to drive away a few hours later. Thanks for a great experience.
I just purchased a 2023 Cayenne GTS coupe from Rusnak Porsche. Very happy with my "new" car. Thank you to Stephen Rumph and Allen for making the process so easy. This is not my first car from Rusnak. May not be the last! Highly recommend.
Such a great experience . Fast, friendly and easy. This is my second car purchase with dealer
Steven was great! He will advocate for you! Best sales ever!
Dealership is first class along with my salesperson David Illya. David made sure all of the options I ordered were confirmed by the factory and kept me informed of the build progress.
This review is based on my experience for the Major Service performed on 5/7/2024 to our vehicle. I want to begin this by Thanking our Service Advisor Daoshang (Tom) Wang. Tom was very professional, greeted us on time and explained to us the entire service in detail. Tom kept us informed the entire time while the vehicle was in service. Tom also arranged the loaner vehicle and made the entire process easy. Tom also informed us well in advance to pick up the vehicle. During the pickup, Tom went over in detail all the work performed on the vehicle, this was ...
My experience was with Steven Pachorek was was amazing…He was professional, patient and spent time making sure I was comfortable with my new car …
Everyone was great and the process was smooth. Enjoyed working with Sam Khachatrian- he was very knowledgeable. The general manager Keith Goldberg was also nice to work with. The whole team was patient and helped me get the car I wanted.
I worked with Stephen Rumph who found a 2024 911 Carrera to replace mty2021. Everything that he said he would do he did. That may seem minor to some, but it puts him in the top 1% of car dealers in my experience. I was so pleased with his performance that we just ordered a Cayenne Coupe S for my wife.
Great Team here! Kevin Tran is the man, along with Allen, would like to give a big thanks for the quick replies and smooth fast process! 😁
Amazing customer service and great deal on our second Porsche . Alex the sales agent was wonderful
Awesome
Sam and his sales manager were awesome in helping this offer to be successful. Thank you!
Extremely professional, high integrity, and seamless auto purchase experience from start (when we found the car online while on vacation and reached out and received an immediate response) to finish (when we finalized terms by email, arranged details, and picked up our car with an awesome big reveal and no pressure contract signing at the dealership). Stephen Rumph, the Internet Sales Manager, is very knowledgeable, down to earth, and a pleasure to work with from initial contact to when he called a few days afyer we closed the deal and to check in and see how much we loved our ...
Extremely professional, high integrity, and seamless auto purchase experience from start (when we found the car online while on vacation and reached out and received an immediate response) to finish (when we finalized terms by email, arranged details, and picked up our car with an awesome big reveal and no pressure contract signing at the dealership). Stephen Rumph, the Internet Sales Manager, is very knowledgeable, down to earth, and a pleasure to work with from initial contact to when he called a few days afyer we closed the deal and to check in and see how much we loved our ...
I came here to look at a car I was very interested in. It started by just checking availability on car gurus. A few moments later I get a text from a Rusnak representative asking when I would like to see the car. The process was very fast. I went in next day, saw the car, test drove it, and it was a done deal. I couldn’t believe How fast the process was.
Found my dream car here. Thanks for all the help
I had a fantastic experience at Porsche Rusnak and thanks to Simon. he was not only knowledgeable about all the models but also really listened to what I'm looking for . his advice helped me choose the perfect Porsche 911 that fits both my lifestyle and budget. he was patient, not pushy at all, and made sure I felt confident in my decision. I appreciated the thorough walk through of the car's feature he gave me and his follow up after the purchase to ensure everything was to my satisfaction.
I don’t usually do this but I am really so impressed with the level of consideration, patience, and informed service that was delivered here. I’ve had quite the negative experience with Porsche and their dealerships but I brought my Macan here for service and had my defenses up. Yulissa Nunez walked me through every line item, option, and expectation. When the diagnosis came back with items I was mentally prepared for, Jason called me and went through each item, the Porsche protocol, and gave honest advice. I was about to swear off Porsche as a brand and this ...
Committed to high customer service exemplified by good communication and unbiased advice by both the sales and service advisor
Amazing company!!
Very pleasant and easy to work with even though I purchased from out of town.
I recently made a purchase from out-of-state, sight unseen, and I must say, my experience with Alex was exceptional. The process was swift, efficient, and Alex went above and beyond to arrange seamless delivery directly to my home. Highly recommend!
Very smooth process and Sam was fantastic to work with. I had submitted the paper work online and later picked up the car in few days.
My experience with a CPO Porsche purchase was rectified by Allen Khatchik, Pre Owned Cars Manager. He solved the issues to our satisfaction.
I’m happy all team people all employees service people sales people they give me always very good service excellent service
Sales agent was very courteous. Very patient answered all questions, no matter how silly it might sound really made me feel comfortable.
Excellent service excellent everything I’m buying many Porsche may be 20 always people give me excellent service I’m very happy I recommend my all friends buy rusnak Porsche only I recommend many many friends many friends buy only Porsche every my friends very happy for that
I received excellent service. Stephen Rumph was reliable, knowledgeable and a man of his word.
Paul is an amazing sales executive and has always given me a top notch experience. Other sales people in recent history have treated clients and me as if the were doing us a favor or treating interactions as opportunities to make more money. Paul has always leaned in with a relational mindset and tearing every interaction with generosity in mind. I will continue to do business with Paul as this is my third Porsche with him. Thank you Paul and to the entire Rusnak team for a fantastic experience.
Steven and Simon in sales did amazing in accommodating me. I've been coming here for yours and I also like to thank Steven that works in service and the rest of the staff there for always taking care of me.
A fantastic experience start to finish at Rusnak Porsche! Patient, professional, and very informative. Trade-in and purchase was seamless!
A fantastic experience start to finish at Rusnak Porsche! Patient, professional, and very informative. Trade-in and purchase was seamless!
Very good experience. Match helped. Us and made the process so easy. I recommend RUSNAK Porsche to others
Excellent experience. In & out quickly with the car we wanted.
I just received the delivery of my 911, all thanks to Alex Manzari. From the beginning, Alex was both kind and caring, and, most importantly, completely trustworthy. He helped me build my dream car and was supportive and caring throughout the entire process. I couldn't have asked for a better experience, all thanks to Alex Manzari.
Rusnak Pasadena is the best Porsche dealership without question. I have now gotten my last 6 Porsches from them. I live in Venice and even have my cars serviced there because I trust them explicitly. Fred the manager and Jason in sales are the best hands down.
Sam is great. Anyone who needs a new car go to him, he’s knowledgeable and will go above and beyond to make ur experience exceptional
Had a great experience. Match helped us and made it a smooth and easy process
Alex and Vivian made the whole car buying experience enjoyable and easy. They were helpful and attentive throughout the entire process. I am very happy with how everything turned out and would highly recommend.
Great customer service, everything is taken care of quickly. Would 100% recommend to anyone else.
I was in the market for a 911 turbo with a European delivery option for better part of three years. Then Rusnak came through. My sales guy Match has been outstanding. I will be picking up the car shortly for an epic drive through Europe.
Elvis was a great help at Rusnak Pasadena Porsche. The whole process was very quick and easy, I was able to get exactly what I wanted. Highly recommend!